Whistleblowing channel

Internal Whistleblowing System

The Guggenheim Museum Bilbao is strongly committed to ethics and a culture of corporate compliance. In line with this commitment, the Museum has implemented a Compliance Program aimed at ensuring that all the people working in the name or on behalf of the Museum comply with the laws and regulations in force, as well as with internal procedures and policies.

The Museum guarantees the protection of any employee, manager, or third party who informs of acts that may be deemed illegal or possible infringements they are aware of in their working or professional environment. To this end, an Internal Whistleblowing System has been implemented to communicate this kind of allegations.


The Museum guarantees that the information given and the identity of the whistleblower shall be kept confidential, and that all personal information will be protected.

Remaining Anonymous

The information can be submitted anonymously, in accordance with the Law for the Protection of Whistleblowers.

Rights of the Individuals Concerned

The presumption of innocence of the person who allegedly committed the infringement or the act deemed illegal shall be observed at all times, and their right to defense shall be protected.

Reprisal Control

The Museum shall not take retaliation measures against individuals making a proper use of the Internal Whistleblowing System. Likewise, the Museum shall fight and minimize all forms of reprisal or retaliation against these individuals.

System Management

The Internal Whistleblowing System shall be managed by the Compliance Committee, whose members will be in charge of supervising that the system works properly.

Communications in the Internal Whistleblowing System can be oral or written.

Oral communications shall be addressed to the Management Commissioner.

Written communications may be sent by:

(i) email: canaldenuncias@guggenheim-bilbao.eus

(ii) post: addressed to the Head of the Internal Whistleblowing System

(iii) form: